Choice Home Warranty (CHW) is a prominent provider of home warranty service contracts in the United States. Established in 2008 and headquartered in Edison, New Jersey, CHW offers protection plans that cover the repair or replacement of major home systems and appliances due to normal wear and tear.

???? Company Highlights
Founded: 2008

Headquarters: Edison, New Jersey

Coverage Area: Available in 48 states (excluding California and Washington)

Contractor Network: Over 25,000 independent service providers nationwide

Homes Covered: Over 1.6 million

????️ Plans and Coverage
CHW offers two primary plans:

1. Basic Plan
Coverage Includes: Plumbing system, electrical system, water heater, oven/range/stove, cooktop, dishwasher, garbage disposal, and ductwork.

Monthly Cost: Approximately $46.67

Service Fee: $85 per service call

2. Total Plan
Includes All Basic Plan Coverage Plus: Refrigerator, air conditioning system, clothes washer, and clothes dryer.

Monthly Cost: Approximately $55

Service Fee: $85 per service call

Optional Add-Ons
Pool/spa

Well pump

Sump pump

Septic system

Second refrigerator

Roof leak

Central vacuum

⭐ Reputation and Customer Feedback
Pros
Affordable Plans: Competitive pricing for both plans and add-ons.

24/7 Claims Service: Ability to file claims anytime, day or night.

Extensive Contractor Network: Access to a nationwide network of over 25,000 contractors.

Transferable Plans: Option to transfer the warranty to a new homeowner, adding value to the property.

Workmanship Guarantee: 30-day guarantee on repairs.

Cons
Service Call Fee: $85 fee per service call, which is higher than some competitors.

Mixed Customer Reviews: While some customers report positive experiences, others have raised concerns about claim denials and delays in service.

Ongoing Legal Issues: In October 2019, the Arizona Attorney General filed a consumer fraud lawsuit against CHW, alleging that the company collected premiums without delivering the promised services. The lawsuit is currently ongoing.

???? Industry Recognition
National Home Service Contract Association (NHSCA) Member: CHW is a member of this industry trade organization, which serves home service contract providers and consumer interests throughout the United States.

Awards: Recognized as a “Best Home Warranty Company” for multiple years and received the “Top-Rated Company Award” from HomeWarrantyReviews.com.

???? Final Thoughts
Choice Home Warranty offers a range of home protection plans that can provide peace of mind for homeowners, especially those with aging systems and appliances. However, it’s essential to carefully review the terms and conditions of the service contract, including coverage limits and exclusions, before enrolling. Additionally, consider reading customer reviews and understanding the company’s reputation to make an informed decision.